Dear Customer,

Canada Post has a strong commitment to provide our customers with reliable and efficient mail delivery. In order to accomplish this, Canada Post relies on its delivery network and addressing system.

As per our addressing guidelines (https://www.canadapost.ca/tools/pg/manual/PGaddress-e.asp), postal box addresses should contain the following information.

 The Addressee (First Line)

 CUSTOMER NAME

 Postal Box Number (Second-last Line)

 PO BOX 1234

 Municpality, Province and Postal Code (Last Line)

 WATFORD ON N0M 2S0

If mailers wish to include the Civic Address, it should appear above the second-last line (postal box number and station information).

 The Addressee (First Line)

CUSTOMER NAME 

Civic Address 

123 MAIN ST 

 Postal Box Number (Second-last Line)

PO BOX 1234 

 Municipality, Province and Postal Code (Last Line)

WATFORD ON N0M 2S0 

Proper addressing allows our machines to effectively sort, and our delivery agents to effectively deliver, the mail to you. In the case of post office boxes, the postal box number and assigned postal code must be used at all times.

When filling out online addressing forms that require a civic address, you can insert the PO Box number on the second address line. If there is only one address line, you may insert it at the end of the address in the civic address field.

Effective immediately, please ensure your mailers are using your correct mailing address including your PO Box number and postal code N0M 2S0. This will avoid potential delays in mail reaching you or the possiblity of returned mail.

Your cooperation is greatly appreciated. Shoud you have any additional questions, please don't hesistate to contact us (Canada Post).

CANADA POST
DELIVERY PLANNING
1-866-607-6301

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